Licensed / Central Bank of Libya / Est. 2024
Products

A modular payments stack for institutions, merchants, and wallet ecosystems.

EVO packages its Libyan fintech offer as connected modules rather than a single monolith: Swytch processing, issuing and acquiring, wallet services, merchant QR, integration rails, and managed operations inside one operating model.

CBL
Regulated wallet posture
Product language aligned to Central Bank of Libya controls, KYC, and operating limits.
EaaS
Service delivery layer
EVO as a Service supports vouchers, interbank use cases, SMS, and digital extensions.
24/7
Support expectation
Operational model designed for continuous monitoring, business-hour delivery, and after-hours escalation.
QR
Merchant activation
EVO Cash is positioned as a retail-facing acceptance product for faster sales cycles.
Module

Operational support that keeps the rails stable after launch.

Managed operations packages the day-two layer around the product stack: service support, monitoring, issue handling, partner coordination, and business continuity across regulated payment operations.

Combines support services, runbooks, and escalation coverage around live rails.
Fits teams that need a stronger operating model, not only product delivery.
Creates a single place to manage incidents, releases, and merchant or institution support.
Explore this module
Designed to plug into the same regulated EVO stack without a full platform rebuild.
Managed operations overview

Contact Center Solutions

EVO delivers integrated contact center solutions that enhance customer experience and operational efficiency.

Call center infrastructure deployment

CRM and ticketing system integration

Omnichannel engagement across voice, chat, and email

IVR and intelligent call routing

Workforce management tools

Reporting and analytics

Integration architecture

Central operations control layer

EVO’s managed operations architecture provides the operational layer around digital financial services. It supports monitoring, issue handling, reconciliation, reporting, and day-to-day service continuity. This fits EVO’s public positioning as a fintech solution provider and its role in providing hands-on technical and operational support for banking transformation work in Libya.

Architecture capabilities
1Centralized monitoring for transactions, services, and integrations
2Operational dashboards for support, reconciliation, and reporting
3Incident visibility across wallet, merchant, banking, and processing flows
4Support workflows for financial institutions, merchants, and internal teams
5Continuous service management for live financial products
Outcome
Operate financial services with stronger control, visibility, and support across the full ecosystem.
Build the next layer

Map the product mix that fits your institution.

Start with one module, or design the full architecture from switching to managed operations. EVO can scope the rollout path with you.